AI call summaries: a practical starting point for telesales and customer support
A field guide to using AI summaries in multilingual contact centers: handover notes, next actions, human checks and a focused pilot.
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Practical guides for multilingual call centers: agent support, telesales, customer care and useful AI. From Viva Call in Romania.
A field guide to using AI summaries in multilingual contact centers: handover notes, next actions, human checks and a focused pilot.
Read article →